Refund Policy

At Elite Digital Hub, we value transparency and client satisfaction. Our goal is to deliver high-quality digital services while maintaining fair and clear policies for both parties.

Service-Based Refund Policy
All services provided by Elite Digital Hub are digital and customized according to client requirements. Once a service has started, payments are generally non-refundable.

Refunds may only be considered under the following conditions:

  • The service has not been started yet

  • Payment was made in error or duplicated

  • The project is canceled by Elite Digital Hub before work begins

Non-Refundable Services
The following services are non-refundable once initiated:

  • Digital Marketing campaigns

  • SEO & YouTube SEO services

  • Graphic design work after approval or delivery

  • Website design or development after work has started

  • Paid advertising services (Facebook, Google, etc.)

  • Social media services and subscriptions

Third-Party Costs
Any third-party costs such as:

  • Advertising platform charges

  • Domain, hosting, or software fees
    are non-refundable, as they are paid directly to external service providers.

Monthly & Subscription Services
For monthly or subscription-based services:

  • Payments are non-refundable once the service period has started

  • Cancellation must be requested before the next billing cycle

  • No partial refunds for unused days or services

Refund Request Process
If you believe you are eligible for a refund, please contact us with:

  • Your project or service name

  • Payment reference or transaction ID

  • Reason for refund request

All requests will be reviewed, and a response will be provided within a reasonable timeframe.

Policy Updates
Elite Digital Hub reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Us
For refund-related inquiries, please contact us through our official communication channels Mentioned Bottum of our website.